Terms of Use

• Terms of Use
• Privacy Policy
• Data Processing Addendum
• Subprocessor List

1. Scope and agreement

These Terms govern your use of services provided by PopTech Studio LLC, a Florida limited liability company doing business as Prism IO (“Prism IO,” “we,” “us”). They apply to https://prismio.ai/, the Brand Audit at https://prismio.ai/brand-audit/, Brand System Architect™ at https://app.prismio.ai/bsa/, the client dashboard at https://app.prismio.ai/, the Prism IO™ API, the BrandOS™ MCP server, the Python SDK, and related authorized integrations and services (together, the “services”).

Please review these Terms before using the services. When you expressly accept them, create an account, purchase a plan, connect to the API or MCP server, or request a service through a flow that provides notice of these Terms and indicates your agreement, you agree to be bound by them. If you act for an organization, you confirm your authority to bind it, and “you” means that organization. You must be at least 18 and legally able to enter into the agreement to create an account or purchase services.

Our Privacy Policy covers personal information collected from visitors and users and forms part of these Terms. Its scope does not depend on a paid purchase. A privacy notice is not blanket consent to optional marketing, training or other unrelated uses. Where we process personal information contained in your materials on your behalf, our Data Processing Addendum applies, and our current Subprocessor List identifies the service providers that may process that content.

A separately signed agreement or accepted order governs the services it covers and prevails over conflicting general terms, but only where it names the section it changes. If there is a conflict, the order of precedence is: a signed order; a negotiated Data Processing Addendum or security addendum; a statement of work; a signed Master SaaS Subscription and Services Agreement; these Terms; the Privacy Policy; our documentation. Mandatory legal rights and binding data-transfer provisions remain effective. An update to this page does not retroactively remove rights or amend an existing contract contrary to its notice and amendment provisions.

Important notices. Section 4 explains that the services produce AI-assisted outputs that you must review before relying on them, and that Prism IO does not provide legal, financial, medical or other professional advice and does not certify, guarantee or assess compliance with any law or regulation. Section 11 limits our liability. Section 12 sets Florida law and Miami-Dade County courts for disputes; these Terms do not require arbitration.

2. Accounts and permissions

Provide accurate, current information and use only accounts, workspaces, source materials and features you are authorized to access. Keep your password, API keys and MCP credentials confidential; do not embed credentials in client-side code, and rotate them if exposed. You are responsible for activity under your account until you tell us at support@prismio.ai that a credential was compromised. We may suspend credentials we reasonably believe are compromised.

Organization administrators manage authorized access within the service’s available controls. If your plan allows additional users, you are responsible for each user you invite, for their compliance with these Terms and for removing access when it is no longer appropriate. Educational institutions, studios and agencies that hold seats or manage brands for others are responsible for their students, staff and clients as users under their account, and must have any consents needed to submit a client’s brand materials to the services.

Providing an email address or website URL does not establish ownership of a brand or authorize access to another organization’s account. You are responsible for your authorized users’ conduct within your control; Prism IO remains responsible for its own service obligations.

3. Services and assessment scope

Prism IO helps businesses assess brand expression, develop their Brand Identity System™, and govern the use of brand context across people, AI tools and authorized workflows. The Brand System Architect™ guides you through a structured diagnostic and models what you tell it into a Brand Identity System™. BrandOS™ makes that system available to your own tools, AI assistants and workflows through the dashboard, the API, the SDK and the BrandOS™ MCP server, and evaluates content against it on supported Prism IO paths. Available features, deliverables, fees and usage limits are described in the relevant service, checkout, order or agreement.

What the services do not do. The services model, structure and evaluate. They do not publish content for you, make brand decisions for you, or replace your judgment. Connecting an external AI model, assistant or host to your Brand Identity System™ does not place that external system under Prism IO governance. Prism IO does not claim that connecting an external model prevents that model from using its own memory, uploaded files, cached context or other host-controlled sources. Connection is not the same as Prism IO governance.

A Brand Audit is a diagnostic assessment of the public sources and context identified in its report, at the time we retrieve them. Scores, confidence, coverage and recommendations describe different aspects of the assessment and are relative and illustrative. Missing evidence does not establish that an internal process does not exist. Reports may change when sources, context or methodology change. The audit is not a legal certification, financial forecast, comprehensive security assessment, rating of your business or guarantee of business results. A free report does not commit you to buy anything, and a review meeting or subsequent engagement follows the scope and terms agreed for that service.

We improve the services continuously and may add, change or retire features. If a change materially reduces the core functionality of a paid plan during your paid term, you may terminate the affected plan and receive a pro-rated refund of prepaid fees for the remainder of the term as your sole remedy. Features labeled beta, preview, early access or rolling out are provided as-is, may change or be withdrawn at any time, and are excluded from any warranty or service commitment. We will make reasonable efforts to give at least 30 days’ notice before retiring a documented API endpoint or MCP tool that a paid plan relies on, except where a change is required for security or legal reasons. Support is by email at support@prismio.ai; any additional support commitment applies only if stated in your order.

4. AI-assisted work and review

Some features use deterministic rules and large language models to assist with research, assessment and drafting. AI can produce incomplete, inaccurate, out-of-date or nonunique results, and results may vary between runs. Review relevant facts, rights, claims and suitability before relying on or publishing generated content, and obtain appropriate specialist advice for matters requiring professional judgment. Do not rely on an output as the sole basis for a decision that affects a person’s legal rights, finances, health, safety, employment, credit, housing, insurance or eligibility for anything.

AI does not make brand decisions in Prism IO. Humans do. Sources, suggestions, saved drafts, approved revisions and publication authorizations are distinct. Saving or generating content does not by itself authorize external publication or change an approved brand revision. Required permissions and review steps continue to apply, and you remain responsible for everything you publish.

No professional advice. The services and their outputs are information and tooling only. Prism IO does not provide legal, tax, accounting, financial, medical, regulatory or other professional advice, and does not certify, guarantee or assess compliance with any law, regulation, platform policy or industry standard, including advertising, consumer protection, accessibility, privacy and AI regulations. Governance checks operate within supported Prism IO generation and review paths; they are not a guarantee that any content is accurate, lawful, non-infringing, on-brand or safe, and they do not cover content generated outside the services or by external systems that merely connect to your Brand Identity System™.

You must not use Prism IO’s brand services as a substitute for regulated professional decision-making or to make unauthorized legally significant eligibility decisions about individuals. Prism IO remains responsible for obligations applicable to its own AI features and role.

5. Your content and intellectual property

You own your materials. You retain your rights in materials you submit, including your brand information, source documents, marks and original content, and in the brand content expressed in your Brand Identity System™. You grant Prism IO a worldwide, nonexclusive, royalty-free license to host, copy, process, transmit and display those materials solely to provide, secure, support and lawfully operate the agreed services, to comply with law, or to perform another purpose you specifically authorize. This license ends when your materials are deleted from the services, except for copies retained in backups for a limited period and records we must keep by law.

You own your outputs. Subject to your applicable agreement and payment obligations, you own the customer-specific reports, brand materials and generated outputs delivered to you and may use them for your intended internal and external business purposes, including in your own tools, agents, workflows and content. Prism IO does not restrict delivered work to internal use or reserve a general right to revoke that use. Outputs may include structure, formats, field names and templates that belong to the Prism IO platform; your ownership of outputs does not extend to those elements.

No training on your data. We do not use your materials, prompts, Brand Identity System™ or outputs to train or fine-tune generalized AI models, ours or anyone else’s, without your prior express written opt-in. We do not use one customer’s materials to build or improve another customer’s deliverables. We may use aggregated, de-identified usage data that cannot reasonably identify you or reconstruct your materials to operate, secure and improve the services. If you send us ideas or feedback about the services, we may use them without restriction or compensation; feedback does not include your materials.

Prism IO’s technology. Prism IO retains all rights in the underlying platform, software, methods, frameworks, the Brand System Architect™ modeling engine, the BrandOS™ governance engine, the six-step architecture and its modules, templates, schemas, governance logic, prompt patterns, general-purpose instructions, documentation and other pre-existing technology (the “Framework”), protected by copyright, trade secret, trademark and patent laws. Patent pending. Where Framework material is included in a deliverable, you receive permission to use it as part of the deliverable for its intended business purpose. Subject to these Terms and your plan, we grant you a limited, nonexclusive, non-transferable, non-sublicensable, revocable license during your subscription to access and use the services and the Framework for your own brand, or for the client brands your plan covers, including connecting your Brand Identity System™ to your own AI models, assistants, tools, workflows and MCP-capable applications. This does not grant a right to extract and separately commercialize the Framework.

You may not, and may not permit anyone else to: copy, modify or create derivative works of the Framework, the schemas, the governance logic, the prompt patterns or the system files; reverse engineer, decompile or otherwise attempt to derive the source code, models, prompts, rule sets or internal structure of the services, except to the extent the law expressly permits despite this restriction; scrape, harvest or bulk-download the Framework, the module structure or content that is not your own materials or outputs; resell, sublicense, rent or offer the services or the Framework to third parties as a service, except for client brands covered by an agency or studio plan or a separate written agreement; build a competing product or methodology using the Framework or the output structure; remove, obscure or alter any proprietary notice, mark or attribution; use the services to develop or train a machine learning model, except your own use of your outputs; or circumvent usage limits, tier gates, rate limits, tenant boundaries or security controls.

AI output may not be unique or eligible for intellectual-property protection. Neither these Terms nor delivery of an output grants rights in another person’s copyrighted work, trademarks, likeness or confidential information. Third-party software and models remain subject to their applicable rights. You are responsible for having the rights needed to supply your materials and authorize their intended use, including for any personal information about your customers, employees, leadership or other people that your brand materials contain.

Trademarks. Prism IO™, Brand System Architect™, Brand System Architecture™, Brand Architect™, BrandOS™, Brand Identity Operating System™, Brand Identity System™, Brand Concierge™ and Prism IO Pro™ are trademarks of PopTech Studio LLC. S.E.D.U.C.T.I.O.N.™ and Ask Jon™ are trademarks of their respective owners and are used under license. You may refer to the marks accurately to describe your use of the services, carrying the ™ symbol, and you may not use them in a way that suggests endorsement, partnership or co-branding, or attach a possessive to a mark. A deliverable may carry a short notice that the framework, runtime layer, modeling engine and naming conventions are trademarks of Prism IO used under license and that the brand content rendered through the schema belongs to you; you may not remove that notice from a deliverable you distribute.

6. Confidentiality, privacy and permitted use

Each party will protect the other’s nonpublic business information with at least reasonable care, use it only for the agreed relationship, and limit disclosure to authorized personnel, service providers and advisers with a need to know and appropriate confidentiality obligations. Your materials and your Brand Identity System™ are your confidential information. The Framework internals, including schemas, governance logic, prompt patterns, system files, non-public documentation and non-public pricing, are ours. This excludes information lawfully public, previously known without restriction, independently developed or lawfully received without a confidentiality duty. Legally required disclosure is permitted, with notice where lawful and appropriate. These obligations last for five years after termination, and indefinitely for trade secrets and for your materials.

Service use does not grant permission to publish your private brand system, name, logo, testimonial or case study for Prism IO marketing. That requires separate authorization. We do not authorize private customer content to be used for another customer’s brand system, targeted advertising or generalized model training without the specific rights and permission required for that purpose.

Personal-information processing is described in our Privacy Policy. Where we process personal information on a customer’s behalf, our Data Processing Addendum and lawful instructions also govern. Nothing in these Terms replaces a processing agreement or transfer mechanism required by law.

7. Third-party services and connections

Prism IO uses service providers to operate features, identified in the Subprocessor List, and may allow you to connect services chosen by your organization. Third-party services are governed by their own terms and privacy practices; we are not responsible for them. An authorized connection can send selected information to that provider under the applicable account, permissions and terms.

If you connect your own AI provider account or API key, you authorize us to transmit your requests and the relevant parts of your Brand Identity System™ to that provider on your behalf; the provider’s terms and data settings apply to that traffic, and you are responsible for the fees and the conduct of that account. We store connected keys encrypted, mask them in every response, and let you revoke them at any time. Where the services route your requests to our AI model providers, you must also comply with those providers’ usage policies as they apply to your use.

Review the destination, data scope and third-party terms before authorizing a connection. Disconnecting does not automatically delete previously transmitted information. You are responsible for the rights and authority needed for your requested connection; Prism IO remains responsible for its own processing, disclosures and legal obligations. Do not remove provenance or AI disclosures when doing so would violate law or misrepresent content origin. Applicable publication responsibilities follow the content and the party publishing it.

8. Acceptable use, API and MCP terms

You must not use the services to violate law or infringe rights; commit fraud; impersonate any person or organization or misrepresent your affiliation; create, distribute or govern content that is deceptive, defamatory, harassing, hateful, sexually explicit involving minors, or that incites violence; manipulate, deceive or unlawfully discriminate against any person, or infer sensitive personal traits about people for unrelated purposes; create nonconsensual intimate content; send spam or build lead lists from other users’ data; introduce malware or interfere with the integrity or performance of the services or other customers’ data; bypass permissions or access another customer’s materials; probe or test the vulnerability of the services without our prior written permission; use automated means to access the services other than through the API, SDK and MCP server as documented; use the services in any application where failure could lead to death, personal injury or severe environmental or property damage; or use them for surveillance of individuals or any purpose requiring a license or professional qualification you do not hold.

Restricted data. Unless a signed order and addendum expressly permit it, do not submit: protected health information; full payment-card numbers; Social Security or other government identification numbers; financial account credentials; passwords or authentication secrets for third-party systems, other than API keys you deliberately connect through a feature designed for that purpose; biometric identifiers; precise geolocation; information about children under 16; criminal history; export-controlled data; or other data subject to heightened regulatory obligations. Ordinary confidential business information, personal brand materials, business contact information, messaging, research and source documents are within scope.

API, SDK and MCP. API keys and MCP credentials are issued to your account and identify your tenant; each credential resolves to your tenant only, and you may not attempt to use a credential to access another tenant. Your plan sets rate limits, call volumes, seat counts, brand counts and feature gates, and we may throttle or reject calls that exceed them or threaten the stability or security of the services. You are responsible for any application, agent or workflow you build on the API, SDK or MCP server, including its compliance with law, its handling of end-user data and its security, and it must not misrepresent itself as Prism IO.

Do not exploit service failures to obtain unauthorized access. Responsible reporting of a suspected vulnerability is welcome at support@prismio.ai. We may investigate suspected violations, remove content, suspend or terminate access, and report unlawful activity to authorities; where practicable and lawful we will notify you and give you a chance to cure before suspending a paid account.

Content you upload. The services let you upload files, text, images and brand materials. You are solely responsible for what you upload and for having the rights to it. We do not pre-screen uploads, but we may remove or disable access to any material that we believe infringes someone’s rights, violates these Terms or the law, or exposes Prism IO or others to harm, with or without notice.

Copyright complaints and takedown. We respect the intellectual property of others and respond to notices under the Digital Millennium Copyright Act (17 U.S.C. § 512) and equivalent laws. If you believe material on the services infringes your copyright, send a notice to our designated agent: PopTech Studio LLC d.b.a. Prism IO, Attn: Copyright Agent (Rob Steven Williams), 99 63rd Place, Long Beach, CA 90803, United States; support@prismio.ai (subject line “Copyright notice”); +1 (310) 849-0119. Your notice must include: your physical or electronic signature; identification of the copyrighted work you claim is infringed; identification of the material you want removed and enough information for us to locate it (for example, the URL or the account and file name); your address, telephone number and email; a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for the owner. On receipt of a valid notice we will remove or disable access to the material promptly, notify the user who provided it, and record the notice. Misrepresenting that material is infringing can make you liable for damages under 17 U.S.C. § 512(f).

Counter-notice. If your material was removed and you believe the removal was a mistake or misidentification, you may send our agent a counter-notice containing: your physical or electronic signature; identification of the material and its location before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the federal court for the district where your address is located (or the Southern District of Florida if you are outside the United States) and that you will accept service of process from the person who filed the original notice. Unless the complaining party files a court action within ten business days of receiving the counter-notice, we may restore the material.

Repeat infringers and other takedowns. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Trademark, privacy, defamation, impersonation and other unlawful-content complaints may be sent to the same agent with the same information; we will review them and act as the law and these Terms allow.

9. Fees, renewal and cancellation

The checkout, accepted order or signed agreement states applicable charges, billing frequency, term, renewal, usage limits and refund conditions. Unless your order says otherwise, plans are billed annually in advance. Payments are processed by our payment processor, currently Stripe, under its own terms; we do not store full payment card numbers. By providing a payment method you authorize us and our processor to charge it for the fees due, including renewals. A free Brand Audit does not enroll you in a paid subscription, and free or trial services may be limited, changed or withdrawn at any time.

Automatic renewal. The renewal terms, the price and how to cancel are shown before you complete checkout, and you accept them by checking the acceptance box at checkout. Unless your order says otherwise, your plan renews automatically at the end of each term for a further term of the same length, at the then-current price, until you cancel. We will notify you by email before a renewal at least 30 days in advance where required by law, and we will give at least 30 days’ notice of a price change before it applies to your renewal. Cancel renewal at any time from your account page at https://prismio.ai/my-account/ or by emailing support@prismio.ai before the renewal date; cancellation takes effect at the end of the current term. Except as expressly stated in these Terms or required by law, fees are non-cancellable and non-refundable once a term begins.

Fees exclude taxes; you are responsible for any sales, use, VAT, GST or similar taxes other than taxes on our income, and may provide a valid exemption certificate. If a charge fails or an invoice is unpaid when due, we may suspend the services after notice until payment is received; amounts unpaid 30 days after the due date may accrue interest at 1% per month or the highest rate permitted by law, whichever is lower.

No general statement in these Terms eliminates a refund or cancellation right that cannot lawfully be excluded. Existing signed commitments remain governed by their own terms.

10. Changes, suspension and termination

These Terms apply from your first use of the services until your account is closed. You may close your account at any time from your account page or by emailing support@prismio.ai; closing your account does not entitle you to a refund except as stated in these Terms.

We may suspend or terminate your access, in whole or in part, if you materially breach these Terms and do not cure within 15 days of notice (or immediately for a breach of Section 5’s restrictions or Section 8, non-payment after notice, a security threat, or a legal requirement), or if we discontinue the services with at least 60 days’ notice and a pro-rated refund of prepaid fees for the unused term. Where practicable and lawful, we explain the reason and provide an opportunity to resolve it. Suspension does not remove obligations we owe under law or contract.

On termination your license to the Framework ends and you must stop using it. You keep your materials and your outputs. Before your account closes you may request a copy of your materials and outputs in the formats the services support at the time (currently machine-readable JSON, Markdown and PDF for the Brand Identity System™, plus a JSON export of your account data). After termination we delete or de-identify your materials within 90 days, except for copies in routine backups (deleted on the backup cycle, no more than 30 further days), records we must keep by law, and audit and billing records kept as described in the Privacy Policy. You may ask us to delete sooner. Termination does not transfer ownership of your materials to Prism IO or revoke rights already granted in delivered work.

11. Warranties, liability and indemnification

Our warranty to paid customers. We warrant that the services will perform materially as described in our documentation during the paid term. Your exclusive remedy for breach of this warranty is for us to correct the non-conformity or, if we cannot within a reasonable time, for you to terminate the affected plan and receive a pro-rated refund of prepaid fees for the remaining term.

Disclaimer. EXCEPT FOR THAT WARRANTY, COMMITMENTS EXPRESSLY MADE IN YOUR SIGNED AGREEMENT, AND RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED, THE SERVICES, THE FRAMEWORK, THE OUTPUTS AND THE FREE BRAND AUDIT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT PROMISE UNINTERRUPTED OPERATION, ERROR-FREE AI RESULTS, UNIQUE OUTPUT, ABSOLUTE SECURITY OR A SPECIFIC COMMERCIAL OUTCOME. NO CERTIFICATION OR COMPLIANCE STATUS, INCLUDING SOC 2, HIPAA, GDPR OR THE EU AI ACT, IS REPRESENTED UNLESS STATED IN A SIGNED ORDER.

Limitation of liability. TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY OR DATA, ARISING FROM THE SERVICES, HOWEVER CAUSED. EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100). These exclusions and this cap do not apply to a party’s indemnification obligations, your payment obligations, your breach of Section 5’s restrictions or Section 8, either party’s breach of Section 6, fraud, gross negligence or willful misconduct, or liability that cannot lawfully be excluded, and they do not override a different signed agreement or mandatory data-protection or consumer rights. These limitations are an essential part of the bargain and apply even if a remedy fails of its essential purpose.

Indemnification. You will defend, indemnify and hold harmless PopTech Studio LLC, Prism IO and their members, managers, officers, employees, contractors and licensors from any third-party claim, and the resulting damages, costs and reasonable attorneys’ fees, arising from your materials; your use of the services or outputs in violation of these Terms or the law; your application built on the API, SDK or MCP server; or your breach of Section 5 or Section 8. We will defend you against any third-party claim that the services, as provided by us and used in accordance with these Terms, infringe a United States patent, copyright or trademark or misappropriate a trade secret, and pay the damages and costs finally awarded or agreed in settlement; this does not apply to claims arising from your materials, output content you chose, third-party services or models, modifications not made by us, or use in breach of these Terms, and if a claim is likely we may modify the services, obtain a license, or terminate the affected services and refund prepaid unused fees. The indemnified party must give prompt notice, reasonable cooperation, and control of the defense and settlement, provided no settlement imposes obligations on it without its consent.

There is no minimum monetary amount you must claim before you may bring a legal claim under these Terms. Nothing here restricts regulator complaints or rights that cannot be waived.

12. Governing law and disputes

Before starting any formal proceeding, contact support@prismio.ai (or we will contact you at your account email) with a written description of the dispute, and both parties will try in good faith to resolve it within 30 days. Doing so does not require you to miss a legal deadline or prevent urgent relief, and either party may seek injunctive or other equitable relief in court to protect its intellectual property, confidential information or the security of the services.

Unless a signed agreement or mandatory law requires otherwise, Florida law and the federal laws of the United States govern these Terms, excluding conflict-of-laws rules, and disputes may be brought in the competent state or federal courts in Miami-Dade County, Florida, to whose personal jurisdiction each party consents. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Mandatory consumer protections and jurisdictional rights remain available where applicable. These Terms do not require arbitration or a waiver of class-action or jury-trial rights. Existing signed dispute provisions are governed by their own terms. Any claim must be filed within one year after it arises, unless a longer period is required by law.

13. Updates, general terms and contact

We publish the version date and communicate material changes as required by law and applicable agreements. If a change is material, we will give at least 30 days’ notice by email to your account address and by posting the updated Terms with a new effective date; continued use after the effective date means you accept the change, and if you do not agree you may close your account before it takes effect. Changes required by law or to address a security or legal risk may take effect immediately. Changes do not automatically authorize new data uses or change your optional communication or training choices, and no update to this page retroactively cancels a prior obligation contrary to applicable law or an existing agreement. Prior versions are available on request.

Provisions intended to continue after termination, including ownership, confidentiality, payment obligations, disclaimers, limitations of liability, indemnification and dispute provisions, survive to the extent lawful. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions continue. Failure to enforce a right is not a waiver. You may not assign these Terms without our written consent, except to a successor in a merger, acquisition or sale of substantially all assets, with notice to us; we may assign them to an affiliate or to a successor that continues to operate Prism IO. You represent that you are not located in a country subject to comprehensive U.S. sanctions or on any U.S. restricted-party list, and you will comply with export laws. Neither party is liable for delay caused by events beyond its reasonable control, other than payment obligations. The parties are independent contractors, and these Terms confer no rights on third parties. These Terms, the Privacy Policy, the Data Processing Addendum where it applies, and any order are the entire agreement about the services and supersede the combined Terms of Use and Privacy Policy dated September 3, 2025. Translations are for convenience only.

Questions about these Terms: support@prismio.ai, or by phone at +1 (310) 849-0119.